Payment packing troubles...

Why signed menus from every deal, cash or finance are crucial to protect your customers, you, your business, and your staff. Have the tough accountability conversations with your finance managers. Challenge them.

http://www.fi-magazine.com/news/story/2016/12/new-york-ag-settles-two-payment-packing-suits-for-1-6-million.aspx?ref=enews-thursday-new-20161208&utm_campaign=enews-thursday-new-20161208&utm_source=Email&utm_medium=Enewsletter

Not getting the clients you want...

This particular segment got my attention. It should get yours to as an independent auto dealer.

"

2. Not Getting the Clients You Want Can Be the Best Thing That Could Happen to You.

Not getting the results you expected is sometimes a stroke of good luck, because it forces you to reevaluate your skills and effort; it can open new opportunities and information you would have otherwise overlooked. Sometimes our efforts fall apart so that better things can fall together.

Failure enables us to see the importance of purging attitudes and techniques that aren’t working and need to be changed. And never forget that, no matter how many mistakes you make or how slow your progress, you are still way ahead of everyone who isn’t trying to improve and grow their skills."

http://ae-emagazine.com/featured-articles/the-ride-back-home/

It has been around almost as long as that first Ford... The Five "P's" of dealer success, or failure.

1. People
2. Process
3. Programs
4. Pay Plans
5. Performance

This is the order they are tought in. I agree with the right people in place first. I would move Pay Plan to 2, or even 1 B! Pay Plan is so crucial to the dealership success when the righ people are in place. When you have the right people, Pay Plan drives perfromance, programs, and yes, even the process.

I help dealers with The Five "P's"! 

As an independent agent for dealers, I maintain an ongoing wide variety of quality products. I do extensive research on all product lines. Not every product or service makes the cut. I review the ratings and reviews from both sides, the dealer principles and the consumers prior to agreeing to offer the products or services.

I also offer ghost staff evaluations. I can help you see how your customers are being greeted online, on the phone, and in person. Who's your top, and who might not be meant for sales.

Call me to set up a time. We can discuss how these can be implemented, testimonials to the difference, and what it looks like when The Five P's are all out of whack! 

Willie Grubaugh

Cell 214-244-3871

Revolutionary Performance Management

wgrubaugh@rpmusatx.com 

http://rpmusatx.com/

WHY WE SELL THE BACKEND PRODUCTS

It is F&I Friday!

1. ZERO overhead, or up front expense - all paid for by the customer, then paid to the provider
2. ZERO time spent outside of the dealership at auction bidding against others for GAP, Service Contracts, Tire & Wheel, Key Replacement coverage, Roadside Assistance, or other products
3. Every additional product your customers buy adds to their level of protection going down the road
4. Not offering & presenting (NOT SELLING) is cheating your customer out of the coverage they may want and need
5. Backend products have proven time and again to increase and improve YOUR dealership reviews!
6. Backend products generate repeat customers. 

The market is competitive enough. Don't give your customers away because you didn't offer them protection for their investment

Have a great car weekend!

If you or another dealer who have been considering, or want to learn more about dealer reinsurance, contact me. 

Willie Grubaugh
www.portfolioreinsurance.com

http://rpmusatx.com/

214-244-3871

wgrubaugh@rpmusatx.com 

Everything made... MAKES A MESS!

Everything made makes a mess. It is true. You would be hard pressed to walking into any production facility from food to plastics and find it perfectly clean in the midst of a shift. 

These manufacturing facilities have a few things on their mind before each shift starts:

Safety -  Shifts are opened with safety meetings. We see all the large banners for safety. We see all the boards posting "X days without an accident". It is on the mats in the break room, production entrance, and restroom entrances. There is the factor of OSHA. The fines which can be levied. Shut downs are a risk for repeat or extreme violations. We all want to go home to our spouses, children, hobbies, and rest after work. We need to be whole to give each our best. It is hard to hug and comfort a child without arms. It is tough to earn income as a machine operator without legs. Not impossible, but sure difficult. Death is the ultimate concern.  

Profit - Goods are made to sell for supply and demand. Someone has a need. Someone creates a good to fulfill that need for necessity, speed, convenience, efficiency, lifestyle improvement,... whatever. To get to profit, safety is a must. Open exposure to shut downs, fines, reputation blemishes, negative press, and lawsuits are counter productive.

Production and quality - In order to get to profit, there must be production. Manufacturers must be producing a consistent, quality product customers can depend upon.

Quality, production, safety, and profit all are tied to the cleanliness of the facility overall and each piece of equipment. 

HOW DO YOU CLEAN THAT?

We can clean just about anything with dry ice blasting. Dry ice blasting is well known for quality output restoration and bringing back energy efficiency with machinery, ovens, dryers, fabrication, augers, mixers, vats, holding tanks, vacuums, bits, molds, stamps, tracks, belts, rollers, wheels, pulleys, lubrication areas, turbines, blades, coolers, concrete, safety railing, confined space work areas, and so much more. 

Demonstration video

WILL IT DAMAGE THE EQUIPMENT / AREA?

Dry ice blasting is non-abrasive blasting, unlike other medias (sand, walnut shell, bead, glass, and other blasting medias). It is also non-toxic. 

WHAT INDUSTRIES USE DRY ICE BLASTING?

AUTOMOTIVE	FIRE RESTORATION	MOLD REMEDIATION
ELECTRICAL	ROBOTICS	TIRE & RUBBER
PLASTICS	OIL & GAS	POWER GENERATION
PRINTING	PACKAGING	FOUNDRY
COATINGS	FOOD & BEVERAGE	HISTORICAL RESTORATION
CONSTRUCTION	PIPE & STEEL	WOOD & PAPER
LAUNDRY	WASTE WATER	RAIL & FREIGHT

THE TOP REGULATION DEPARTMENTS APPROVE OF DRY ICE BLASTING!

1. OSHA
2. FDA
3. EPA
4. USDA

For more information regarding DRY ICE BLASTING

Call our office for additional questions and to schedule a consultation and plant tour at (972) 564 - 0477

TOP REASONS FOR DRY ICE BLASTING

There are countless reasons why to choose dry ice blasting over manual labor, chemical agents, other traditional cleaning methods (... because we have alwasy done it that way), or the ultimate... the combination of all the above to lose extensive production time.

First, the top excuses and reasons for not switching to dry ice blasting:

1. We don't do that here
2. Never heard of it
3. You mean like sand blasting? We've been down that road
4. "... because we have always done it that way." - my favorite
5. I heard it cost to much
6. We don't have the budget for that (without having a consultation and cost presented)
7. I don't know who would make that decision

TOP REASONS FOR DRY ICE BLASTING

• ·         Machinery can be cleaned in place and often does not require tear down, thus no excessive rebuild
• ·         FDA and EPA approved cleaning so perfect and perfectly safe for food processing
• ·         Fewer required cleaning cycles with like new quality restoration
• ·         Eliminates your staff from cleaning cycles and downtime
• ·         Meets USDA, FDA, and EPA standards
• ·         Dry ice blasting has the least amount of verbiage with OSHA compared to other blasting medias on their “PROTECTING WORKERS FROM THE HAZARDS OF ABRASIVE BLASTING MATERIALS” document and is referred to by OSHA as “… alternative, less toxic blasting media”
• ·         Non-flammable, non-abrasive blasting and does not cause damage to most substrates
• ·         Able to clean into small or tight, hard to reach areas. If we can see it, we can blast it
• ·         Operator safety – we follow all of your PPE and safety guidelines along with OSHA. We work directly with your Safety Manager, Confined Spaces Certified staff, and attend all onsite safety meetings
• ·         We often work in 4 to 1 – 6 to 1 ratios; meaning we can often do in 1 hour what takes 4 to 6 people 4 hours to do
• ·         LESS DOWN TIME AND RESTORED TO PRODUCTION DAYS AHEAD OF MANUAL / TRADITIONAL METHODS

The Original Dry Ice Blasters, A long time ago...

I found this ancient picture of the original dry ice blasters from, A long time ago, in a galaxay far, far away...